Care That Builds Hope: Training Guide for Support Staff at a Proton Therapy Centre

A practical, illustrated training guide for the non-clinical support team at proton therapy centres: nurses in their support duties, patient coordinators, reception, housekeeping and porters. In 62 pages it gives every staff member what they need to provide safe, kind care from day one.

What is inside
•⁠ ⁠15 practical chapters: your role, the patient’s journey, patient care and comfort, communicating with patients who have special needs, the waiting experience, radiation-area safety for non-specialists, infection control, your own health and safety at work, customer service, ethics and privacy, children and families, daily routines by role, teamwork, emergencies, and practice scenarios.
•⁠ ⁠13 realistic practice scenarios with suggested actions, plus how to run role-play sessions.
•⁠ ⁠Useful Arabic phrases with pronunciation and meaning, plain explanations of key terms, and answers to the questions new staff ask.
•⁠ ⁠16 ready-to-print forms: induction checklist, cleaning, wheelchair and toy logs, reception opening/closing checklist, shift handover, patient feedback, complaints log, hand hygiene audit, incident report, evacuation drill record, training attendance, lost and found, patient transfers, supplies request, self-assessment and a certificate of completion.
•⁠ ⁠A first-month training plan and a quick knowledge check.

Important: this is non-clinical training for support staff. It does not replace clinical training or the instructions of each centre’s radiation protection officer.

Contact: 22284332